Facts About SIMPLIQA

1Expending our expertise in Inspection and Audit Services within Agricultural, Food and Consumer Products Simpliqa Quality Assurance was founded with first intertional office in Germany
2ISO 9001, ISO 22000, FSSC 22000, IFS,GRASP, BSCI, AIB, SEDEX, ISO 141001, OHSAS 18001, BRC, Global-GAP standards, Inspection and Testing for more than 300 companies throughout turkish and international companies
3Operates with engineers and faculty graduate, technicians and administrational staff. Operation has more than 60 contracted staff for inspection and audit services
4The personnel is well-equipped who are trained in inspection, internal auditing and lead auditing training courses.
5Programs provide services to nearly twenty thousand farmers. Projects are training and consulting service, material supply and setting of related facilities were coordinated on behalf of the farmers
6Subcontracted audit and inspection services for: UL Solutions Turkiye, USB Certification , TCERT Certification, IFTA AG, Global Quality, ICS Programm for France
7We speak your language with Turkish, Arabic, English and German languages as the service languages of the company.

SIMPLIQA can develop customized solutions

Reducing risk in your supply chain

The cost of poor quality or risky suppliers is greater than ever. With the internet and social media, irreparable brand damage looms over those who do not have a good handle on their risk. Inspections and data analytic tools can help you identify risk and implement measures to reduce it.

  • Customer complaints records
  • Damage on Arrival (in-store or customer returns)
  • Return to Vendor (RTV) record
  • Report Pass/Failure rate
  • Quality & Capability Audit Result
  • Commercial Risk
  • Product Risk

Inspection Program Benefits

  • Reduction of non-compliant products reaching your customers
  • Prevents defective products from being shipped from the manufacturer
  • Higher quality levels = Higher customer satisfaction
  • Reduction in product returns
  • Cost effective means to ensure that products meet quality standards prior to shipment

Inspection Choises

  • Whether you produce locally or overseas, you really only have three options to inspect your products
  1. Do not inspect at all (not practical)
  2. Inspect 100% of our products (too expensive)
  3. Use a statistical sampling plan (proven alternative)

SIMPLIQA can develop customized criteria for global inspection programs to satisfy individual client needs

During Production Inspection (DUPRO)

SIMPLIQA can use a clients defect catalogue and SOP (Standard Operating Procedure) or SIMPLIQA’s standard SOP and defect catalogue (recommended)

Audit Program

Phased On-boarding Process

1.Program Setup;

Introduction to client quality model and related SOP Confirm to understand and requirement

To Do:

  • Develop capabilities, protocols and SOPs.
  • Develop both technical & non-technical program documents.

2.Training;

Shadow & correlation training

To Do:

  • Arrange client orientation to dedicated inspectors in related countries.
  • Elaborate client requirement & workflow.
  • Arrange correlation training and prepare documentations record.

3.Launch

Demo booking procedure communication with vendors

To Do:

  • Train key stakeholders documents and system review/validation
  • Pre-launch/pilot assessment/alignment
  • Determine KPI’s
  • Meeting with key vendors
  • Bi-weekly meeting with client QA team

4.Validation

Program performance assessment (3 months)

To Do:

  • Validate the success of the program
  • Meeting with key vendors
  • Meeting with key stakeholders for program performance review

Inspector Integrity

Preventive System Description
Backrgound & Reference Checks SIMPLIQA follows IFIA Guidelines and conducts reference/ background checks for all new inspector & auditor hires
Retention Programs SIMPLIQA avoids recruiting from competition, above market compensation, development opportunities
Inspector/Auditor Rotation Inspectors/Auditors within each region are continuously rotated within each region
Report Review Reports are reviewed by administration teams, inspector supervisors and program managers if necessary
Quality Assurance Review Internal Quality sample – statistically valid sample of reports for full quality assurance review before delivery to the client
Introduction Letter and Statement of Integrity Includes a copy of SIMPLIQA Code of Business Conduct in Ethics Policy to inform the factory about the Ethics Hotline
Random Desktop report review monitoring Conducted randomly by supervisors: a review of reports to see if there any “red flags” of concern. This is particularly done on reports with little or no violations reported
Random Phone verification QA and/or supervisor randomly calls factories
Data Analysis Supervisors and Managers score rate of inspectors and auditors in comparison to country, client, global average etc. , which also includes unannounced field visits to better evaluate and investigate outliers and the red flags

Inspector Integrity

Preventive System Description
Backrgound & Reference Checks SIMPLIQA follows IFIA Guidelines and conducts reference/ background checks for all new inspector & auditor hires
Retention Programs SIMPLIQA avoids recruiting from competition, above market compensation, development opportunities
Inspector/Auditor Rotation Inspectors/Auditors within each region are continuously rotated within each region
Report Review Reports are reviewed by administration teams, inspector supervisors and program managers if necessary
Quality Assurance Review Internal Quality sample – statistically valid sample of reports for full quality assurance review before delivery to the client
Introduction Letter and Statement of Integrity Includes a copy of SIMPLIQA Code of Business Conduct in Ethics Policy to inform the factory about the Ethics Hotline
Random Desktop report review monitoring Conducted randomly by supervisors: a review of reports to see if there any “red flags” of concern. This is particularly done on reports with little or no violations reported
Random Phone verification QA and/or supervisor randomly calls factories
Data Analysis Supervisors and Managers score rate of inspectors and auditors in comparison to country, client, global average etc. , which also includes unannounced field visits to better evaluate and investigate outliers and the red flags

Training and Qualification

Inspector Qualifiaction Requirements
General Requirements Manufacturing Engineering background, University degree +3 years of related experience
Inspectors Factory experiences and/or textile manufacturing related degree
Inspector/Auditor Rotation Inspectors/Auditors within each region are continuously rotated within each region
Auditors ISO 9001 Lead Auditor with +3 years product / factory experience
Quality Assurance Review Internal Quality sample – statistically valid sample of reports for full quality assurance review before delivery to the client
Language requirements Proven English skills (verbal and written)
Inspector Qualifiaction Requirements
General Requirements Manufacturing Engineering background, University degree +3 years of related experience
Inspectors Factory experiences and/or textile manufacturing related degree
Inspector/Auditor Rotation Inspectors/Auditors within each region are continuously rotated within each region
Auditors ISO 9001 Lead Auditor with +3 years product / factory experience
Quality Assurance Review Internal Quality sample – statistically valid sample of reports for full quality assurance review before delivery to the client
Language requirements Proven English skills (verbal and written)
Additional Quality Safeguards
Global Quality System based on ISO 17020
SOP’s and Training Programs
Client On-Boarding Processes
Technical Report Review
Set supervisor monitoring rate in factory

Product Categories

Key Advantages

Fast Response
48 - 72h booking lead time
Same day draft report
Next day full-report

Full-time local inspectors
SIMPLIQA own inspectors with integrity training, on-going internal training and knowledge on client specific requirements
Minimize the cost of travel & expenses

Product expertise
Inspectors are experts on the products they are inspecting
Strong experience with requirements of Tier 1 brands and retailers in the region

Laboratory & Technical Support
Fully accredited testing laboratories with full capabilities in the region
Local technical support services available
Laboratory quick turnaround times

Operation and Sales Offices

01 Germany – Berlin:
Sales Office

02 Turkey:
Laboratory, Inspection and
Audit operation office

03 Egypt, Morocco, Tunisia,Syria:
Inspectors are experts on the products they are inspecting
Strong experience with requirements of Tier 1 brands and retailers in the region

Inspection operation offices

Inspector and Auditor Footprint North Africa + Syria COVERAGE INSPECTION & AUDIT

Coverage inspection & audit

  • Egypt
  • Morocco
  • Tunisia
  • Syria